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![]() | http://www.crmmanager.net/magazine/news_h22925_customer_relationship_management_association.html |
Featuring Don Peppers and the Theme, "Return to Customer"
The Customer Relationship Management Association (CRMA) will be holding its Inaugural National Conference April 17-18 at the Renaissance Waverly Hotel at Cobb Galleria in Atlanta, GA. The Conference Theme will be "Return to Customer" and will feature over 50 renowned speakers known for their CRM expertise.
Speakers include Don Peppers, co-founder Peppers & Rogers Group, Lior Arussy, President and CEO of the Strativity Group, Paul Greenberg, author of "CRM at the Speed of Light," Harris Gordon, former Vice President, Global Leader of Customer Relationship Management at Bearing Point, Chet Meisner, author of "The Complete Guide to Direct Marketing: Creating Breakthrough Programs that Really Work," Bruce Culbert, CEO at iSymmetry and Managing Partner at BPT Partners, Bill McInerny, President and COO at Marketing Central and many more.
Attendees will have a choice of attending programs in three major tracks: People, Technology and Strategy. The Program Agenda will include panel sessions, networking, and exhibits from leading CRM vendors. Conference attendees will gain significant insight into shaping their customer strategy, learn which strategies will deliver the best return on your customer investment, leverage technology to deliver a better customer experience, and learn how to measure the lifetime value of their customers.
19.02.2007, CRMA
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