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 | | http://www.crmmanager.net/magazine/news_h22781_fts_announces_release_of_leap_bce_mobile.html |
FTS, a global provider of Business Control, Billing & CRM solutions for communications service providers, has announced the launch of Leap Business Control Engine (Leap BCE) Mobile Edition, a policy control and charging network element based on FTS' patented Business Control Layer technology.
Leap BCE Mobile Edition is groundbreaking innovation enabling operators to create a new paradigm in customer-provider relationship. The solution enables real-time customer interaction thus increasing revenues and customer satisfaction. This works by capturing and responding to events in real-time based on a pre-configured set of business policies and dynamically adapting network or service behavior in response to customer interaction.
Leap BCE Mobile Edition comes equipped with a web self-care portal empowering subscribers to manage their services and control their spending or other aspects of services. Providing instant gratification, the web self-care may respond instantaneously to customer requests, provisioning commands, and interact with customers to enhance their overall service experience.
Operators will see how Leap BCE Mobile Edition enhances existing OSS/BSS by integrating and complimenting these systems. Furthermore, the solution can simultaneously connect to multiple network infrastructures like wire-line, WiMAX, cable, and IP, enabling true blended cross-network service plans.
FTS is demonstrating Leap BCE Mobile Edition at 3GSM in Barcelona for the first time. FTS will present two scenarios -
VoIP over 3G Up-sell (and blocking), and broadband quota self-management - together with Allot Communications' service optimization solutions based on deep-packet-inspection.
These live demos will show mobile operators how Leap BCE Mobile Edition increases revenue opportunities and enhances customer experience providing operators sustainable competitive advantage and differentiation.
13.02.2007, Moshe Peterfreund, FTS
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