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Tuesday, 05. October 2004
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 | Onyx Optimizes its CRM Offering for BlackBerry Wireless Platform |
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 | RightNow Unveils RightNow CRM 7.0 |
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 | Salesnet Expands Vertical Product Line with New On-Demand CRM for Auto Dealers |
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Wednesday, 06. October 2004
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 | Treesoft CRM Module Ready for Launch in USA Market |
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 | IBM and Siebel Systems Sign Five Year Initiative to Develop Global Client Delivery Center |
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Thursday, 07. October 2004
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 | 3 Implements PeopleSoft® Enterprise CRM |
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 | Salesboom Version 4.0 release touted as "Bigger and Better than Salesforce" |
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Tuesday, 19. October 2004
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 | NovaLIS Technologies Selects Group 1 Software to Add Value to Their Software Solutions |
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 | Salesforce.com Helps Muzak Tune In To CRM Success for 400 Subscribers |
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 | ING DIRECT Realizes 400% ROI in One Year with E.piphany |
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Wednesday, 20. October 2004
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 | Authentium Chooses RightNow CRM 7.0 for Service, Sales and Marketing |
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 | CustomerLink Adds Voice Prompt and E-Prompt to Their Suite of CRM Offerings |
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 | ShareBuilder Selects Talisma's Multi-channel CRM to Increase Customer Service Efficiency |
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Thursday, 21. October 2004
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 | Kintera Expands to Europe Through Alliance With Whitewater Group |
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 | Blair Selects SAS to Overhaul CRM Strategy |
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 | PacificNet Epro Partners With Epicor to Provide Comprehensive CRM Contact Center Solutions |
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Friday, 22. October 2004
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 | VimpelCom Deploys Amdocs CRM and Becomes the First Russian Operator to Integrate CRM and Billing |
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 | edGenuiti Worldwide Releases First CRM for Apple Mac OS X Servers |
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Monday, 25. October 2004
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 | Customer Relationship Management: Developing a Long-term Customer-focused Strategy |
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 | Free CRM Exceeds 9,000 Subscribed Companies, Celebrates 1 Year Anniversary |
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Tuesday, 26. October 2004
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 | SugarCRM 2.0 Release Completes Core SFA Feature Set as Open Source CRM Applications |
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 | BlueRoads Announces Pre-Packaged Integration with Salesforce.com |
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 | Salesforce.com Announces Dreamforce 2004 |
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Wednesday, 27. October 2004
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 | noHold Integrates InstantSupport Solutions with Supportforce.com |
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 | Leading Hotels of the World, Ltd. Chooses Quaero SpringBoard |
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Thursday, 28. October 2004
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 | Acumentum Increases Sales Revenues Using Siebel CRM OnDemand |
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Friday, 29. October 2004
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 | ADAPT Enhances CRM Functionality for Macola Progression Users |
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 | Eloqua to Showcase Tips and Technologies for Maximizing Salesforce.com CRM Service |
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