 |
 | | Everybody talks about this, but who actually does it? Difficult times are an opportunity to differentiate yourself from the competition... |
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 | | Companies today are facing unprecedented change: Consumer spending is off, business spending is slowing, and customer sentiment is tracking downward... |
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 | | It is not a secret that the SaaS-Model is becoming increasingly popular on the the market because the benefits of using "Software as a Service" are too obvious: Easy to use, regular updates, access from anywhere - but what about the service? |
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 | | Statements about the quality and the real value proposition of an intranet are difficult to make. A global intranet study reveals facts and trends about the use of the intranet as a strategic instrument... |
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 | | Yes, you read the title correctly. Sales reps don’t need more marketing leads. They need fewer leads—or more accurately, fewer raw, unfiltered, unqualified marketing leads... |
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 | | Vanity phone numbers, like 1-800-FLOWERS, are proven to pull more responses and generate more leads when used in advertising... |
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 | | Thomas Cook has chosen Group 1 Software's DOC1 Series 5 in order to further develop its customer communications strategy... |
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 | | As part of its Predicts 2005 series, Gartner has recently published a spotlight on CRM, encompassing seven individual reports... |
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 | | According to a new Forrester Research report, the days of unfettered CRM growth are over. After a drop of 5.4 percent in 2002, the CRM market will experience a modest compound annual growth rate... |
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 | | Through 2005, META Group expects Global 2000 organizations to focus on the marketing component of CRM and to begin consolidating stovepiped marketing functions into marketing technology portfolios... |
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 | | Do-not-call telemarketing restrictions and e-mail spam filters will shift marketing tactics to more effective means of customer engagement... |
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 | | New Poll Shows 75% of Organizations to Spend Same or More on CRM in This Year. According to a recent poll conducted by META Group the customer relationship management (CRM) market is rebounding, albeit slowly... |
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 | | With Asia Pacific fast growing in importance as a global call center hub for both local and international companies, China has the potential to capture a large segment of this relatively new outsourcing market... |
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