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DocHouse\BRM (more than CRM)
From the operative level to the Top-Management, your employees in the enterprise get the possibility to provide themselves with the essential information. Quick and direct. This is the basis to make important decisions. With the Business Relationship Management solution DocHouse\BRM you can manage, organize, analyse and optimize your business processes company wide. No matter if it is Email, contact or address management, contacts, customer data, selling processes, service activities, Office integration, document filing or project management- DocHouse\BRM organizes all information in a central data base. Uncompleted, incorrect information and multiple, time consuming data care are a thing of the past. DocHouse\BRM illustrates as Single Point of Information information targeted and even prepares complex customer situations quickly and clearly arranged.
With the term CRM many companies associate a customer orientated arrangement of their business, but also the supporting software solution. CRM actually is an essential part of DocHouse\BRM. DocHouse\BRM has operational, analytic, collaborative and communicative CRM functionalities and links Sales, Marketing and Management, Service & Support and also external partners and suppliers. Whether many customers with one contact person or few customers with many contact persons- with the praxis orientated CRM functionalities you raise the productivity, release your employees and gain valuable time for the personal customer care.
The electronic archive DocHouse\BRM Archive makes the archiving easy: All documents are kept in DocHouse\BRM as long as they are relevant for the business process. After that they are automatically sent to the central archive server and indexed. Paper documents like letters or fax are changed automatically to full-text documents. For the access on the archive you don‘t need an extra client because the access is possible over web-services. DocHouse\BRM Archive saves valuable time, costs and space and conforms to the statutory requirements.
Whether you want to integrate data from different application systems in DocHouse\BRM or other Notes applications, prepare an analysis with Excel, analyse and visualise data with InfoZoom, migrate from third-part system or just to prepare an export or import for different systems, DocHouse\BRM Pump will do all these tasks. Even incompatible applications learn with DocHouse\BRM Pump to communicate with each other. DocHouse\BRM Pump supports as source or target systems Lotus Notes/Domino, ASCII, ODBC, XML, Microsoft Excel, Microsoft Word and Business Intelligence solutions.
Not all data speak for themselves. DocHouse\BRM Pump has a bidirectional interface to Business Intelligence solutions to analyse and visualise also extensive pack of data. Use the hidden potential in your customer relationships, realize chances and risks and be one step ahead of your competitors. | | | |
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